My Account

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We want you to be able to look after your insurance policy in the way that suits you and at a time that is most convenient for you

Once you have bought your policy you will be asked to register for your online My Account. All you need to do is to use the same email address you used when you bought your policy and create a password – it’s that simple.

My Account gives you access to your documents 24/7.

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Budget’s My Account features and benefits include:

  • icon-documents View all your policy documents
  • icon-cover-level Make changes to the use of your car
  • icon-change-vehicle-details Change your vehicle details
  • icon-change-address Change your address and update your contact details
  • icon-add-remove-driver Add and remove drivers
  • icon-make-money Make any payments
  • icon-credit-card Change your payment details
  • icon-documents View all your policy documents
  • icon-van Make changes to the use of your van
  • icon-change-vehicle-details Change your vehicle details
  • icon-change-address Change your address and update your contact details
  • icon-add-remove-driver Add and remove drivers
  • icon-make-money Make any payments
  • icon-credit-card Change your payment details
  • icon-documents View all your policy documents
  • icon-contact Update your contact details
  • icon-make-money Make any payments
  • icon-credit-card Change your payment details
  • icon-documents View all your policy documents
  • Artboard 142 View the terms and conditions of your policy
  • icon-credit-card View your payment dates and details

Feature Rich Account

Learn all about the benefits and features of My Account

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We’re currently experiencing a high volume of calls into our contact centre and whilst we are doing our very best to maintain service levels, we ask that you only call our contact centre if absolutely necessary so we can keep our phone lines available  for vulnerable customers and those who don’t have access to online services.

If you need to check any details or make a change to your policy, please  log in to your Self-Service Centre. It will be much quicker for you to make changes to your policy online at the moment. Once logged in, you can also use our Webchat service which is available Monday- Saturday 8am-6pm and Sunday 10am-4pm to make changes, accept or decline your renewal or if you need to let us know about a claim. To log in, please click here.

We also have some other information that may be useful. Click here to read our FAQ’s, and information on what we are doing to support key workers can be found here.