Please note as of 1st November 2024, Budget Insurance will not be offering Life Insurance or Critical Illness. If you have received a quotation and wish to purchase, please make sure this is completed before 1st November 2024.
If you are an existing Budget customer, your cover and any claim you might have are not affected.
If you have any questions, please feel free to get in touch:
General enquiries: 0330 018 8806
Claims: 0330 018 8692
Yes, we are. Our website and your online account are both operating normally and are not expected to be impacted. You can also contact us as normal via phone or email, although please bear in mind that response times might be a little longer than usual at the moment. If we do need to close our Contact Centre as a result of Coronavirus, we will update this website with details of how best to contact us.
We’re currently experiencing a high volume of calls into our contact centre and whilst we are doing our very best to maintain service levels, we ask that you only call our contact centre if absolutely necessary so we can keep our phone lines available for vulnerable customers and those who don’t have access to online services.
If you need to check any details or make a change to your policy, please log in to your Self-Service Centre. It will be much quicker for you to make changes to your policy online at the moment. Once logged in, you can also use our Webchat service which is available Monday- Saturday 8am-6pm and Sunday 10am-4pm to make changes, accept or decline your renewal or if you need to let us know about a claim. To log in, please click here.
We also have some other information that may be useful. Click here to read our FAQ’s, and information on what we are doing to support key workers can be found here.
